Terms & Conditions

1. About Us

Lightest Night Ltd is a UK-registered company specializing in website design, AI solutions, and technology consulting. We're here to light your way through the digital landscape.

Contact Information:

• Website: https://lightestnight.com
• Company Registration: 12088982
• Registered Address: Belmont Suite, Paragon Business Park, Chorley New Road, Horwich, Bolton, England, BL6 6HG

2. Services

We offer a range of services including:

• Website design and development
• AI-powered solutions and products
• Technology consulting
• Custom software development
• Ongoing support and maintenance

Project timelines typically range from 1 week to 4 months depending on scope and complexity.

3. Watts Currency System

3.1 What Are Watts?

Watts are our proprietary credit system used to purchase services from Lightest Night. One Watt represents a unit of service value.

3.2 Purchasing Watts

• Watts can be purchased through our website in packages
• All purchases are processed securely through our payment provider
• Watts are non-refundable once purchased
• Watts do not expire but remain valid for your account

3.3 Using Watts

• Watts are deducted from your account when services are delivered
• You'll receive clear communication about Watts required for each service
• Unused Watts remain in your account for future services

4. Payment Terms

4.1 Pricing

• Pay As You Go packages: 1,000 Watts (£36), 5,000 Watts (£150), 15,000 Watts (£425)
• Monthly and Enterprise pricing available upon request
• All prices are in GBP and include VAT where applicable

4.2 Payment Processing

• Payments are processed at the time of Watts purchase
• We accept major credit cards and other payment methods as displayed
• You're responsible for any bank or payment processing fees

4.3 Project-Based Work

• Custom projects are quoted separately
• Deposits may be required for larger projects
• Payment schedules will be agreed in writing before work commences

5. Client Responsibilities

You agree to:

• Provide accurate information and timely feedback
• Supply necessary content, materials, and access
• Respond to communications within reasonable timeframes
• Ensure you have rights to any materials you provide
• Pay for services as agreed

6. Our Responsibilities

We commit to:

• Deliver services with professional skill and care
• Communicate clearly and regularly
• Meet agreed deadlines where reasonably possible
• Protect your confidential information
• Provide support as outlined in your service agreement

7. Intellectual Property

7.1 Your Content

You retain ownership of all content you provide. You grant us a license to use this content solely for delivering your services.

7.2 Our Work

Upon full payment, you receive ownership of the final deliverables created specifically for you. We retain rights to:

• Our underlying code, frameworks, and tools
• General knowledge and techniques
• Portfolio rights (with your permission)

7.3 Third-Party Components

Some projects may include third-party software, APIs, or services subject to their own licenses.

8. AI-Powered Services

When we provide AI-powered solutions:

• AI outputs are provided "as is" and may require human review
• You're responsible for reviewing and approving AI-generated content
• We don't guarantee specific AI performance outcomes
• AI services comply with applicable data protection laws

9. Confidentiality

We treat your business information with respect:

• We won't share your confidential information without permission
• We implement appropriate security measures
• Our team members are bound by confidentiality obligations
• See our Privacy Policy for data handling details

10. Project Changes & Cancellations

10.1 Scope Changes

• Changes to agreed scope may affect timeline and cost
• We'll provide updated estimates for approval
• Additional Watts may be required for expanded scope

10.2 Cancellations

• You may cancel projects with written notice
• Watts used for completed work are non-refundable
• Unused Watts remain in your account

11. Warranties & Limitations

11.1 Our Warranty

We warrant that services will be performed with reasonable skill and care, consistent with industry standards.

11.2 Limitations

We cannot guarantee:

• Specific business results or outcomes
• Uninterrupted service availability
• Compatibility with all third-party systems
• Future-proof solutions (technology evolves)

11.3 Liability Cap

Our total liability for any claim is limited to the amount you paid for the specific service giving rise to the claim.

11.4 Exclusions

We're not liable for:

• Indirect, consequential, or special damages
• Loss of profits, data, or business opportunities
• Issues caused by third-party services or your modifications
• Delays beyond our reasonable control

12. Third-Party Services

We may integrate third-party services (APIs, hosting, etc.):

• These are subject to their own terms and conditions
• We're not responsible for third-party service failures
• You may need separate agreements with these providers

13. Website Use

13.1 Acceptable Use

You may not:

• Use our website for unlawful purposes
• Attempt to breach security or access restrictions
• Transmit harmful code or malware
• Scrape or harvest data without permission

13.2 Account Security

If you create an account:

• Keep your credentials secure
• You're responsible for account activity
• Notify us immediately of unauthorized access

14. Termination

We may suspend or terminate services if:

• You breach these terms
• Your account is used fraudulently
• Required by law

Upon termination, unused Watts remain valid for 12 months.

15. Data Protection & Privacy

Your privacy matters. See our Privacy Policy for details on how we collect, use, and protect your data in compliance with UK GDPR.

16. Dispute Resolution

16.1 Informal Resolution

We prefer to resolve issues through friendly discussion. Contact us first if you have concerns.

16.2 Governing Law

These terms are governed by the laws of England and Wales.

16.3 Jurisdiction

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. General Terms

17.1 Entire Agreement

These terms, along with any service-specific agreements, constitute the entire agreement between us.

17.2 Updates

We may update these terms occasionally. Continued use after updates constitutes acceptance.

17.3 Severability

If any provision is found unenforceable, the rest remains in effect.

17.4 No Waiver

Our failure to enforce any right doesn't waive that right.

17.5 Assignment

You may not transfer your rights without our consent. We may assign our rights with notice to you.

18. Contact Us

Questions about these terms? We're here to help.

• Email: support@lightestnight.com
• Website: https://lightestnight.com